ZOOLERO
Questions parents ask
What exactly do I get?
PDF files you download and print yourself. Nothing is posted to you. The files arrive by email the moment you pay, and appear on screen as well.
How do I print the workbooks?
Print at actual size — 100 %, never “fit to page”, or the handwriting lines come out slightly too small. The English and Spanish workbooks come as A4 and US Letter; take the one your printer uses. The other languages are A4 only.
Can I print a page more than once?
Yes, as often as you like, for the children in your own household. Buy once and print again next year for a younger sibling. Use in a school, nursery or tutoring setting needs a separate arrangement — write to us and we will sort one out.
Which workbook should I start with?
For a child of five who is not yet reading, start with Reading Adventures and Writing Adventures. For a child who already reads a little, Math Adventures 1 and Logic Adventures 1 fit better. Logic Adventures 2 is genuinely harder and suits seven to eight.
Is there an answer key?
Both maths workbooks have full answer pages at the back. Logic Adventures 2 has solutions after every mission, written so you can explain the reasoning rather than just read out the answer.
My child gets stuck. What do I do?
Read the task aloud, then wait. If they are still stuck, cover half the puzzle or ask “how did you know?” about a part they did get right. A wrong answer tells you how your child is thinking, which is more useful than a right one.
Is there a subscription?
No. You pay once and the files are yours.
The download did not arrive.
Check the spam folder first — it arrives from Lemon Squeezy, our payment provider. If it is not there, write to us with the email address you used and we will send the files directly.
Can I get a refund?
The workbooks are digital files you can open the moment you pay, so all sales are final. But if something is actually wrong — a file that will not open, the wrong language, missing or blank pages — write to us within 30 days and we will send you a working file. If we cannot fix it, you get your money back.